Refund policy

Short version: if Lingolib isn't for you, tell us within 30 days and you get your money back.

The 30-day guarantee

Your first membership payment can be refunded in full within 30 days of payment, for any reason. A refund also cancels the membership, so nothing is charged later. Email adam@lingolib.com from the address on your account and say “refund”. No forms, no questions. Refunds go back to the original payment method through Stripe and usually show up within 5–10 business days.

After 30 days

• The year you paid for: no partial refund for the rest of the year, but if something is broken on our side, write to us and we'll make it right.
• Renewals: cancel any time from Settings to stop the next yearly charge. We email you a few days before each renewal. A renewal you didn't mean to keep can be refunded if you contact us within 30 days of it.

EU right of withdrawal

If you are a consumer in the EU you have a legal 14-day right of withdrawal. Our 30-day guarantee goes further than that: it covers more than twice as long, needs no reason, and we don't ask you to waive your legal right to get it.