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At the health centre reception (I receptionen på vårdcentralen)

The vårdcentral is your local GP clinic. At the desk you register, show ID and pay the patient fee, and the receptionist uses a few fixed questions.

Level A2
  1. Staff

    Hej, har du en tid bokad?

    Hi, do you have an appointment?

    "En tid" = an appointment, literally "a time".

  2. You

    Ja, klockan tio hos doktor Lindqvist.

    Yes, at ten with Dr Lindqvist.

  3. Staff

    Vad är ditt personnummer?

    What's your personal identity number?

  4. You

    Åttiosju, elva, noll två, ett två tre fyra.

    87-11-02-1234.

  5. Staff

    Tack. Har du legitimation?

    Thanks. Do you have ID?

  6. You

    Ja, varsågod.

    Yes, here you go.

    "Varsågod" = here you are, when handing something over.

  7. Staff

    Det blir patientavgift, du kan betala med kort här.

    There's a patient fee, you can pay by card here.

  8. You

    Okej. Hur mycket är det?

    Okay. How much is it?

  9. Staff

    Det står på skärmen. Blippa bara.

    It's on the screen. Just tap.

  10. Staff

    Sätt dig i väntrummet, så ropar doktorn upp dig.

    Have a seat in the waiting room, and the doctor will call your name.

    "Ropa upp" = call out someone's name.

  11. You

    Behöver jag en tolk?

    Do I need an interpreter?

  12. Staff

    Du kan få tolk om du vill, men då måste vi boka det i förväg nästa gång.

    You can have an interpreter if you want, but then we need to book it in advance next time.

  13. You

    Okej, tack.

    Okay, thanks.

What you can say

Say each one out loud, then play it to compare.

  • Jag har en tid klockan tio.
    I have an appointment at ten.
  • Jag skulle vilja boka en tid.
    I'd like to book an appointment.
  • Jag vill byta vårdcentral.
    I want to change health centre.
  • Jag behöver en tolk.
    I need an interpreter.
  • Kan jag träffa en manlig läkare?
    Can I see a male doctor?
  • Kan jag få ett intyg?
    Can I get a certificate?
  • Hur länge får jag vänta?
    How long will I have to wait?

You might also hear

  • Anmäl dig i automaten.
    Check in at the machine.
  • Har du frikort?
    Do you have an exemption card (free care after the yearly cap)?
  • Du är lite tidig, sätt dig så länge.
    You're a bit early, have a seat for now.
  • Doktorn är lite sen i dag.
    The doctor is running a bit late today.
  • Vi har bara telefontider i dag.
    We only have phone appointments today.
  • Du får en faktura hem.
    You'll get an invoice by post.
  • Har du varit här förut?
    Have you been here before?

Good to know

  • You usually book through the clinic's phone line, which often calls you back later, or online at 1177.se with BankID.
  • You have the right to an interpreter in healthcare. Say so when you book so they can arrange it.
  • Fees and the yearly cap on patient fees differ by region. Once you reach the cap you get a "frikort" and further visits are free for the rest of the period.